| Date |
Lecture
Topics |
Readings |
Assignments
Due |
| 14
Jan |
Individual
Benchmarking/ Introduction/Knowledge, Theory/Critical Thinking |
--- |
--- |
| 21
Jan |
IT
mgmt overview: people, processes & technology/Assignments |
Kern,
et al. Chapters 1-2. BLM
Case; |
Assign
1 & 2; Bring tech eval & interview assigns |
| 28
Jan |
Org/Grp
Behavior, Culture and IT-Driven Change |
Keen &
Schein Handouts |
Assign
3 |
| 4
Feb |
CIO/IT
Mgr Roles: Challenges and Responsibilities |
Kern,
et al. Chapters 3-5. |
Assign
3 |
| 11
Feb |
IT
organization & processes |
Kern,
et al. Chapters 6- 9 & re-look at Ch 4 |
Assign
3 |
| 18
Feb |
Systems
Mgmt, Service Level Agreements and IT Metrics |
SLAs:
The Heart of the Matter; Best
Practices; Web
Performance Metrics |
Assign
3 |
| 25
Feb |
Security
Mgmt |
McCarthy
Handout, Ch1 and Ch 7 |
--- |
| 3
Mar |
Architecture,
Infrastructure & Business Strategy |
Weill
& Vitale, Infrastructure for e-Commerce |
--- |
| 10
Mar |
IT
and change management |
Markus
& Benjamin, Magic Bullet |
--- |
|
17
Mar |
Spring
Break |
|
--- |
| 24
Mar |
Building
world-class infrastructure |
Kern,
et al. Chapters reread 7-9 |
--- |
| 31
Mar |
BLM
Revisited |
Review
BLM Case & Keen Handout |
Assign 6 (2nd BLM Paper) |
| 7
Apr |
IT
& International Business |
Managing Knowledge Across Borders;
The Code of Practice
for e-Work across Borders |
|
| 14
Apr |
Justifying/Evaluating
IT Investments |
Handout
TBD |
-- |
| 21
Apr |
Best
Practices/ Recapitulating
IT Management |
Bensaou
& Earl (1998) The right
mind-set for managing IT; Kettinger
et al (2000) Information Orientation |
--- |
| 28
Apr |
TBD |
--- |
Assign 4 (Grp and Individual Tech Papers Due) |
| 5
May |
Ethics
Discussion |
Closed
Week |
|
| 12
May |
Final
Case/Exam |
|
Takehome Final Due |
